Post by juthi52943 on Jan 4, 2024 0:37:26 GMT -10
A processing must be carried out at the request of the data subject and must be aimed at concluding a contract. We could justify this basis for processing if the reason for not completing the purchases was technical difficulties, such as a system error or a payment error. However, if the customer closed the website for reasons unknown to us and did not complete the purchase.
We cannot say that by sending the message we are Job Function Email List acting at the customers request before concluding the contract. We do not know whether the customer wanted to conclude a sales contract at all or whether he intentionally abandoned the purchase. A safer basis that does not require investigating why the order has not been successfully.
placed is the consent of the person who is to receive information about the abandoned cart. Consent should be voluntary, informed, explicit and specific. The greatest difficulty, however, is obtaining it, which must be an active action, for example by checking a checkbox. Many customers to whom the administrator would like to send a reminder about an abandoned cart will not give such consent.
We cannot say that by sending the message we are Job Function Email List acting at the customers request before concluding the contract. We do not know whether the customer wanted to conclude a sales contract at all or whether he intentionally abandoned the purchase. A safer basis that does not require investigating why the order has not been successfully.
placed is the consent of the person who is to receive information about the abandoned cart. Consent should be voluntary, informed, explicit and specific. The greatest difficulty, however, is obtaining it, which must be an active action, for example by checking a checkbox. Many customers to whom the administrator would like to send a reminder about an abandoned cart will not give such consent.
